Reference

Terms Conditions for Your 990 bd Account

We've written these terms so you know exactly what happens when you open an account, deposit via bKash, Nagad or Rocket, place bets on cricket or slots, and request a withdrawal. Everything here depends on local law and eligible regions across Bangladesh.

Account eligibilityWallet verificationBet settlement rulesWithdrawal processDispute resolution
990 bd Terms Conditions for Your 990 bd Account
POLICY SUPPORT

Contact Us About These Terms

If any clause in these terms is unclear or you need help with account verification, withdrawal disputes or bet-settlement questions, our Bangladesh support team is here. Reach us through live chat for real-time answers, email for document submission, or check the account dashboard for your transaction history and active terms updates.

Live Chat Open the chat widget on any page and a support agent will walk you through account rules, wallet verification steps or dispute procedures in plain English.
Email Support Send your query, bet slip reference or KYC documents to our support address and we will reply with the relevant terms section and next steps within one business day.
Account Dashboard Your dashboard shows every deposit, bet and withdrawal alongside the terms version you agreed to when you registered, so you can cross-check any policy question yourself.
ACCOUNT SECURITY

How We Handle Your Data and Wallet Activity

These terms govern not just bets and payouts but also how we store your personal details, log your bKash, Nagad and Rocket transactions, secure your login sessions, and respond when you ask us to update or delete information. We treat your data with the same care we apply to your account balance, and every clause below explains what we collect, why we need it, and how you can control it.

Data Collection

We store your mobile number, wallet transaction IDs and bet history to verify withdrawals and resolve disputes; we do not share this data with third parties except payment processors and regulators where required.

Login Security

Every login generates an OTP sent to your registered number; we log device fingerprints and IP addresses to detect unauthorized access and will lock your account if suspicious activity appears.

Retention Period

We keep your transaction records and bet slips for five years to meet financial and dispute-resolution obligations; after that window closes we anonymize or delete the data unless local law requires longer retention.

Your Rights

You can request a copy of your stored data, ask us to correct errors, or close your account and request deletion; email our support team with your registered mobile number and we will process the request within fourteen days.

Terms & Conditions FAQ

We check your IP and mobile carrier during registration; if you are in a prohibited area we will block account creation. Availability depends entirely on local law and eligible regions, and we do not guarantee service where online betting is not permitted.

Our terms require at least one settled bet or game round before withdrawal to prevent wallet abuse. Once you have activity on your account you can request withdrawal; we verify your identity and process the payout to your registered bKash, Nagad or Rocket wallet.

Open your account dashboard, find the bet slip reference, and send it to our support team within seventy-two hours of settlement. We will compare the result against our official data feed and adjust your balance if we find an error.

Yes. We publish updates on your account dashboard and send an SMS to your registered mobile number when material clauses change. By continuing to use 990 bd after the notice period you accept the revised terms.

We ask for a photo of your national ID card or passport and a selfie holding the document. Upload both through the account dashboard; we review them within twenty-four hours and approve your withdrawal once KYC is complete.

No. Our terms allow one account per person; we detect duplicate registrations through device fingerprints and wallet patterns. If we find multi-accounting we will close the duplicate accounts and forfeit any balances tied to bonus abuse or rule violations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.